Here are the answers to some of our most frequently asked questions. If you don’t see your question here, please contact us directly.

You’ve got questions. We’ve got answers.

  • This means to be prepared to fall in love! The dress you try on in the boutique is the dress you take home. With our ever-changing inventory and incredible prices, when you find “the one” you’ll want to scoop it up before it’s gone. Many brides leave with their gown on their very first appointment! It is important to note that we do not place any holds on our gowns or accessories due to the nature of the boutique.

  • Yes! We are an appointment only boutique. This ensures that one of our professional bridal stylists will be there to welcome you immediately upon your arrival at our boutique and whisk you and your guests into one of our spacious bridal suites.

  • All of our appointments types are complimentary.

    There is a $50.00 cancellation/no show fee if less than 24 hours notice is given.

  • Being a bridal outlet means we are a more sustainable choice for purchasing your bridal gown. Many of our dresses are brand new, either directly from the designer or overstock of current or discontinued styles. Others have been samples for reorder at a bridal boutique. All are NEVER ALTERED, NEVER OWNED and NEVER WORN DOWN THE AISLE.

  • The most important thing to bring is an open mind and guests whose opinions you value most and uplift you. You will get your best fit in gowns without a bra (amazing right?) so no need to worry about that. A nude shade of underwear is suggested. You do not need to bring shoes for your appointment. Light makeup is okay as you typically will be stepping into the gowns. Please do not have fresh self tanner on or a recent spray tan, that’s not great for the gowns!

  • We do not consign or purchase gowns even if they have never been worn.

  • We only carry bridal gowns and accessories.

  • Yes, all of the bridal suites in our boutique are wheelchair accessible as well as our bathroom.

  • Yes, we have a tipping option that is made available to you upon purchasing your gown. If you feel that your stylist went above and beyond you are welcome to leave them a tip or a Google review! It is never expected and always appreciated.

  • Bridal sizing does fit small and each designer does fit a bit differently. You typically will go up one or two sizes from your regular dress size. Your stylist will assist you in determining your size when you arrive for your appointment.

  • Our gowns are priced at outlet sale prices everyday! Majority of our gowns start at $750 and go up to $2000.

    There are a couple of exceptions to this range;

    • Occasionally we carry “Couture Gowns” that are priced over $2000.

    • Our “Last Chance to Love” Clearance Gowns that are all $500 and under with limited inventory available.

    • Please arrive no earlier than 5 minutes prior to your scheduled appointment time as we do no have the space to have groups waiting in the boutique.

    • Appointments are one hour long. 

    • You will be guided by your stylist to your fitting room.  We kindly ask that you and your guests remain seated in your fitting room area while the stylist selects your gowns. Your stylist will also be the one to help you do up the gowns. 

    • No outside food or drink is permitted in the boutique.

    • You will be asked to remove your outdoor footwear.  If you wish, you can bringing socks, slippers or indoor shoes to wear while you are in the boutique. 

    • Positive vibes only please! Verbal abuse or disrespectful behavior will not be tolerated. Let's keep this space joyful, supportive, and uplifting for everyone.

  • We sure do! Our referral program is a little thank you to our brides for sharing the love. Learn more about it here.

  • We’re excited to share that With Love Rack - Bridal Outlet now offers an 11% OFF Military Discount!
    To all those who serve and have served, thank you. Come find your dream dress and enjoy a little extra love from us.

    *Cannot be combined with any other offer. Bride must be an active member or veteran of the canadian military. Military ID required at the time of purchase.